Blinds On Location extends the following warranty on all blind products.
What is covered:
What is not covered:
Please note the following:
If it is determined that warranty service is required, it will be determined at the sole discretion of a Blinds On Location representative whether a product will be repaired or replaced.
The warranty is given to the original purchaser of the blinds and does not extend further than this. If the blinds reside in a home that is sold and the original purchaser no longer owns the home the warranty no longer applies.
If there are multiple products in the same room, only the defective product will be repaired or replaced. Every effort will be made to match the original product, but if this is not possible, the product will be matched as closely as possible.
There are no warranties that extend beyond this express written warranty, except the implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall Blinds On Location be liable for lost profits, or other indirect, incidental, consequential, special or exemplary damages.
Before doing anything else, please phone or email details of the problem to Blinds On Location. We can then determine what is required to solve the problem: either sending out a replacement part, or returning the blind for servicing. Any Warranty claims are void if due to clients incorrect measurements provided to Blinds On Location (Please note measurements need to be given in millimetres with the width first and drop second e.g: 2000 x 2100).
With regard to the return of faulty blinds, your attention to the following is appreciated:
We try to achieve a fast turnaround on blinds returned for servicing. If the procedures listed above are not followed, the turnaround time may increase considerably.
We cover the Tauranga, Rotorua, Taupo, Whakatane areas.